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Crisis managementBusiness continuity
Lessons learned
RETEX
In French : Retour d'expérience
Structured analysis of an event or exercise to identify what worked, what was missing, and to produce dated, owned actions.
Source : ISO 22398:2013 / NIST SP 800-61
Related terms
Exercise
A process to train for, assess, practise or improve performance in an organisation. An exercise without measurable objectives is a meeting.
Incident log
A time-stamped record of facts, decisions and actions during a crisis. It is the single most requested artefact in debriefs, audits and litigation.