Operational Resilience Fundamentals
Why regulators changed their vocabulary — and what it changes
This introductory course presents operational resilience thinking for financial services. This course explains what drove the shift, how it genuinely differs from business continuity, and why an ISO 22301-conformant organisation can still fail an operational resilience review.
Learning objectives
- Explain the shift from process to service
- Distinguish impact tolerance from recovery objective
- Position BCBS 516, the UK regime and DORA relative to each other
- Identify service dependencies and route a vulnerability to the appropriate specialist
Intended audience
- Financial sector
- Risk functions
- Compliance
- Executives
Prerequisites
- None
Detailed curriculum
Module 1
The shift
What changed, and why classic continuity was no longer enough.
Module 2
The regulatory landscape
Three regimes, one logic, different requirements.
Assessment method
Self-check questions throughout the lessons, with no recorded score. Where an associated track leads to a certification, that certification has a separate exam.
Document issued
This course does not, on its own, lead to a certificate. A track certification, where one exists, is issued after its exam is passed.
Continuity & Resilience editorial team