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Crisis management
Crisis management team
In French : Cellule de crise
A mandated group responsible for managing a crisis: assessing the situation, deciding, allocating resources and communicating. It arbitrates; it does not execute.
Source : ISO 22361:2022
Related terms
Crisis
An unusual, unstable and complex situation that threatens an organisation's strategic objectives, reputation or viability. What defines it is uncertainty, not severity.
Command post
The physical or virtual location from which response is directed and coordinated. It must have communication means independent of the everyday information system.
Incident log
A time-stamped record of facts, decisions and actions during a crisis. It is the single most requested artefact in debriefs, audits and litigation.