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Crisis management
Crisis
In French : Crise
An unusual, unstable and complex situation that threatens an organisation's strategic objectives, reputation or viability. What defines it is uncertainty, not severity.
Source : ISO 22361:2022
Related terms
Incident
A situation that might lead to a disruption, loss, emergency or crisis. An incident is handled with a known procedure.
Crisis management team
A mandated group responsible for managing a crisis: assessing the situation, deciding, allocating resources and communicating. It arbitrates; it does not execute.