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Business continuityCrisis management
Disruption
In French : Perturbation
An event, anticipated or not, that causes an unplanned negative deviation from the expected delivery of products and services.
Source : ISO 22300:2021
Related terms
Incident
A situation that might lead to a disruption, loss, emergency or crisis. An incident is handled with a known procedure.
Crisis
An unusual, unstable and complex situation that threatens an organisation's strategic objectives, reputation or viability. What defines it is uncertainty, not severity.