Toolkit
TPL-050RegisterOperational resilience

Important business services register

Client-side phrasing, owner, tolerance, measured capability, gap.

One row per important service, with the five qualifying questions, the impact tolerance and its rationale, the capability measured at the last test, the gap, and the remediation plan. Attribute columns attach each service to its regulatory qualification.

How to use it

  • Phrase each service with a client-side verb
  • Do not align tolerance with current capability
  • Have the full list approved by the board

Courses that use it

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