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Crisis management
Holding statement
In French : Message d'attente
A brief communication issued very early in a crisis, acknowledging established facts and announcing next steps, without speculating on causes or responsibility.
Source : ISO 22361:2022
Related terms
Crisis management team
A mandated group responsible for managing a crisis: assessing the situation, deciding, allocating resources and communicating. It arbitrates; it does not execute.
Crisis
An unusual, unstable and complex situation that threatens an organisation's strategic objectives, reputation or viability. What defines it is uncertainty, not severity.