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CMCrisis managementPractitioner
Crisis Management
Decide fast, under uncertainty, without losing trust
A crisis differs from an incident not in severity but in ambiguity: nobody yet knows what is happening, and decisions must still be made. This path trains decision capability more than procedure — three-tier structure, battle rhythm, incident log, simultaneous communication — and closes by designing an exercise programme that genuinely progresses year on year.
What you will be able to do
- Distinguish incident, emergency and crisis and activate the right level
- Staff a crisis team with roles, deputies and a battle rhythm
- Keep an incident log usable in audit and litigation
- Produce credible holding statements within the first thirty minutes
- Design, facilitate and evaluate a tabletop exercise
Intended audience
- Crisis team members
- Executives and spokespeople
- Security managers
- Communicators
Courses in this track
- 1CM-101FoundationFreeCrisis Management FundamentalsDeciding before you know what is happening 4 lessons 51 min
- 2CM-201PractitionerStaffing and running a crisis teamRoles, battle rhythm, and the discipline that prevents burnout 4 lessons 57 min
- 3CM-202PractitionerCrisis communicationSay little, say true, say fast — in that order 3 lessons 36 min
- 4CM-203PractitionerDesigning and facilitating exercisesA successful exercise is one that reveals a gap 3 lessons 37 min